Gaming is most enjoyable when it's purely for fun. Jineshop wants you to have a great time — safely and responsibly.
Jineshop believes gaming is for fun — not for making a living. That's why we've put the following safeguards in place to protect you.
On Jineshop, you can set your own daily, weekly, and monthly deposit limits. Once a limit is set, it cannot be changed easily — and that's exactly what keeps you protected.
Jineshop's session time limit feature helps you take longer breaks from gaming. Once your set time is up, the system automatically alerts you and encourages you to step away.
If you feel you need a break from gaming, Jineshop's self-exclusion feature lets you temporarily suspend your account for any period — starting from as little as 7 days.
Your Jineshop account dashboard gives you a complete overview of your total spending, winnings, and losses — keeping you fully informed so you can make better decisions.
Jineshop serves players aged 18 and above only. Age verification is mandatory at registration, and any suspicious accounts are reviewed immediately.
If you notice signs of a gaming problem or addiction, Jineshop's 24/7 support team is here to help. Our trained team is always by your side.
Jineshop's Commitment: We want you to enjoy gaming — but never at the cost of your family, finances, or mental well-being.
Responsible Gaming means playing in a way where gaming remains purely a form of entertainment — not a burden on your life. Jineshop places this principle at the very heart of its platform.
Online gaming and casino play are not inherently harmful. Problems arise when a person keeps playing to chase losses, or when gaming begins to affect their family finances, sleep, or relationships.
Jineshop believes that when every player is informed and aware, gaming becomes a truly enjoyable experience. That's why we're committed to sharing the core principles of responsible gaming with all our members — and providing the tools and support to help them play that way.
Keep in Mind: Gaming is entertainment. Winnings are never guaranteed — don't treat it as a source of income.
Gaming addiction can creep up gradually. Be alert if you or someone close to you shows any of the following signs:
If you identify with 3 or more of the signs above, take it seriously and reach out to Jineshop support or seek professional help.
Answer the following questions honestly. If most of your answers are yes, it may be time to reconsider your gaming habits.
Have you ever placed larger bets trying to win back money you lost?
Have you ever used money set aside for family expenses to fund your gaming?
Do you feel anxious or regretful after a gaming session?
Have your loved ones ever expressed concern about your gaming habits?
Have you ever wanted to stop gaming but found you couldn't?
Do you feel restless or anxious when you're unable to play?
This isn't a clinical diagnosis, but it's a straightforward way to check in honestly with yourself. If needed, seek advice from a professional counsellor.
Follow these guidelines to enjoy gaming on Jineshop responsibly over the long term:
Only play with money you can afford to lose. Never use funds set aside for bills, rent, or savings.
Before you start, decide how long you'll play. Set a timer — and when it goes off, stop.
Don't think of gaming as a way to earn money. It's entertainment — just like going to the movies or playing cricket.
Take a break of at least 10–15 minutes every hour. Go for a walk, drink some water, and rest a little.
Playing in an emotionally unstable state greatly increases the likelihood of making poor decisions.
Feeling down after a loss is natural. But never chase losses by placing bigger bets.
Jineshop lets you set your own gaming limits, putting you in control. It's the most effective tool for responsible gaming.
Set a daily maximum on how much BDT you will deposit or wager.
Set a clear limit on how much you will spend in total each week.
Keep your gaming spending within your monthly budget — and review your totals at the end of each month.
Decide how long you'll play in a single session before you start, and stick to it.
Once a limit is set, it cannot be lowered instantly — changes take effect after a set cooling-off period. This protects you from raising your limits impulsively.
To set your limits, go to the "Account Settings" section of your Jineshop account and select the "Responsible Gaming" option. Our support team is available to help with any issues.
If you feel you need some distance from gaming, Jineshop's Self-Exclusion feature is here for you. It's not a sign of weakness — it's a bold and conscious choice.
Contact the Jineshop support team via live chat or email to request self-exclusion.
7 days, 1 month, 6 months, or 1 year — choose the duration that suits your needs.
Your account will be completely inactive for the selected period. No games or transactions will be possible during this time.
Once the period ends, you may reactivate your account through our support team — though that process also takes a set amount of time.
Important: Do not attempt to open a new account during your self-exclusion period. This violates our policies and works against your own protection.
Gaming addiction affects not just the individual, but the entire family. That's why awareness among family members is equally important.
You don't have to face a gaming problem alone. Jineshop and various organisations are ready to help.
Reach out to our live chat at any time. We're always ready to help with gaming concerns, setting limits, or self-exclusion.
Send us the details by email — our responsible gaming team will respond within 30 business days.
You are not alone. Asking for help is a sign of strength. Jineshop is always by your side — committed to both your enjoyment and your wellbeing.
Responsible Gaming isn't about not playing — it's about playing smart. Jineshop gives you the tools to do exactly that, every step of the way.