Jineshop Privacy Policy — Your Data, Our Responsibility

1 Introduction

Jineshop (https://jineshop.pro) is a trusted online gaming platform in Bangladesh. We believe that protecting each member's personal information is a fundamental right. This Privacy Policy explains how Jineshop collects, uses, and safeguards your data.

This Privacy Policy applies to all Jineshop services, websites, and mobile applications. By using our platform, you acknowledge that you have read and understood this policy.

Earning and maintaining the trust of our members is Jineshop's highest priority. Our Privacy Policy is regularly reviewed and updated to ensure compliance with international standards and best practices.

2 What Data We Collect

Jineshop collects two types of information — what you provide directly, and what is automatically gathered through your use of the platform.

• The information you provide during registration is our primary source of data.
• Data is automatically collected through cookies and log files while you use the platform.
• A copy of a government-issued ID may be requested for identity verification (KYC).

3 How Your Data Is Used

Jineshop uses collected data solely for specific, legitimate purposes. We never use your information for unauthorized activities without your consent.

• Account management: To create, verify, and maintain your Jineshop account.
• Service Delivery: To process gaming services, deposits, withdrawals, and bonuses.
• Security: To prevent fraud, hacking, and unauthorized access.
• Customer Support: Our support team uses your information to resolve your questions and issues.
• Legal obligations: To comply with regulatory requirements and anti-money laundering laws.
• Service Improvement: Analytical data is used to improve your gaming experience.
• Promotions: To inform you of relevant offers and promotions, with your consent.

4 Who Your Data Is Shared With

Jineshop does not sell your data or share it with third parties for advertising purposes. However, limited sharing may occur in certain situations:

• Payment Processor: The information required to process transactions via bKash, Nagad, and Rocket is shared solely for payment verification purposes.
• Game Provider: Jineshop's gaming partners receive limited session data solely for the purpose of operating games.
• Legal authorities: Data may be disclosed to comply with court orders, lawful requests from investigative agencies, or anti-money laundering regulations.
• Technology Service Provider: Trusted partners providing server hosting, cybersecurity, and analytics services may access limited data, and are bound by confidentiality agreements.

5 Cookie Policy

Jineshop uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Essential for the platform to function correctly. Without these, login and payments are not possible.
• Performance Cookies: Used to analyze which sections of the site receive the most traffic.
• Functionality Cookies: To remember your preferences, such as language and theme.
• Security Cookies: Used to prevent fraud and session hijacking.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6 Data Protection Measures

Jineshop employs industry-standard technology and processes to protect your data. Our security framework includes:

Please note — no system on the internet is completely impenetrable. Keep your password strong and never share it with anyone.

7 Your Rights

As a Jineshop member, you have the following rights over your personal data:

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

8 How Long Your Data Is Retained

Jineshop does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: A minimum retention period of 5 years is mandatory under financial regulations.
• KYC documents: May be retained for up to 5 years after account closure.
• Gaming Log: Retained for up to 3 years.
• Communication Records: Support chat and email records are retained for 2 years.

Once the designated retention period has passed, data is securely deleted or anonymized.

9 Third-Party Services & Links

Jineshop's platform integrates various third-party game providers and payment services. These services have their own privacy policies, which are beyond Jineshop's control.

• Game Provider: Our gaming partners use session data to operate games. They do not receive your personally identifiable information directly.
• Payment Gateway: The individual privacy policies of bKash, Nagad, and Rocket apply to their respective services. Only the minimum necessary information is shared at the time of a transaction.
• Analytics tools: Tools used for site performance monitoring collect only anonymized data.

10 Protection of Minors' Data

Jineshop strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be immediately suspended and all associated data will be deleted.
• If a parent believes their child has registered by mistake, they are urged to contact our support team immediately.

11 Privacy Policy Updates

Jineshop reserves the right to update this Privacy Policy at any time. In the event of changes:

• The updated policy will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.
• Members may be notified of significant changes via email or platform notifications.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• We recommend visiting this page regularly to stay informed of the latest updates.

12 Contact Us

For any questions, comments, or requests regarding your rights under this Privacy Policy, please contact us:

Our data protection team is ready to address any privacy concerns you may have, in both Bengali and English.